Privacy Policy
EmpowerU Training (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us.
1. Information We Collect
- Name, email address, phone number, and billing details
- Company/organisation details (for corporate bookings)
- Payment details (processed securely by third-party providers)
- Course attendance records and communications with us
- Technical information such as device, browser, and IP address when using our website
2. How We Use Your Information
- Process bookings and payments
- Deliver training sessions and provide course materials
- Communicate with you about your training or account
- Provide customer support and respond to enquiries
- Improve our training services and website
- Send updates, newsletters, or marketing (if you’ve opted in)
3. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share it with:
- Trainers and staff delivering your course
- Trusted third-party service providers (e.g., payment processors, webinar platforms, trusted partners)
- Legal or regulatory authorities if required by law
All third parties we engage are required to protect your information in line with privacy laws.
4. Data Storage & Security
- Your personal information is stored securely using modern security measures
- Online payments are processed through trusted, PCI-compliant providers
- We do not store credit card details
- Access to personal information is restricted to authorised staff
5. Data Retention
We retain your information only as long as necessary to provide services, meet legal obligations, and resolve disputes.
6. Your Rights
- Access and request a copy of the personal information we hold about you
- Request corrections to your information if it is inaccurate or outdated
- Opt out of marketing communications at any time
- Request deletion of your personal data, subject to legal or contractual obligations
7. Cookies & Website Use
Our website may use cookies to enhance user experience and track website performance. You can control or disable cookies through your browser settings.
8. International Access
As we deliver training online, international users are welcome. By providing your personal information, you consent to its transfer and processing in Australia.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
EmpowerU Training
Email: info@empowerutraining.com.au
Phone: 02 8488 0222
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
